Shipping Information 

Standard Shipping
1 to 3 Business Days for $19.95

Packages will be shipped Ground:
Monday, Tuesday & Wednesday
Order cutoff time: Wednesday 12pm EST

Rush Shipping
Next Day Air for $49.95*

Packages will be shipped:
Monday Through Friday
Order cutoff time: Friday 3pm EST

Free Standard Shipping
Applies to all orders over $200

Packages will be shipped Ground:
Monday, Tuesday & Wednesday
Order cutoff time: Wednesday 12pm EST

We cannot ship to PO, FPO or APO Boxes.
*Some locations may not offer Next Day air service or Saturday Delivery
We will contact you if next day service is not available.

    Minimum Order Size

    We require all orders to contain at least $115 worth of seafood before we can ship. Feel free to mix and match different items to hit the minimum order size. 

     How will my Seafood Order be packed? 

    We package our products within a recyclable foam container and keep the items cold using dry ice or ice packs. The items will arrive mostly frozen and only require you to place them inside your freezer until you choose to use them. We advise handling the package with gloves if a dry-ice warning slip is enclosed. Either way, you can discard the dry ice. You may reuse the ice pack if you choose to keep it.

     Why choose Frozen Seafood?

    Oceanside Seafood sells only frozen seafood. In this modern time, technology has improved to the point that the term fresh has no definitive meaning like it once did. Many experts and chefs have stated recently that blast and quick-frozen seafood rivals or surpasses the quality of most consumer available fresh products. 

    The word fresh today only means that the item was never frozen. As we all know, it takes very little time for a raw fish fillet to go bad. The quick-freezing methods being used today can freeze the cells of meat fast enough that they remain undamaged, while additionally maintaining a firm texture.

    How should I properly thaw my Seafood?

    With all meats there are preferred methods in which to handle product to ensure safe consumption. We recommend thawing all seafood products in the refrigerator for up to 24 hours before preparing. It is advised to open any vacuum-packed item before thawing. 

    While some items may be listed as “Sashimi” it is still recommended to cook seafood fully before serving. Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of food-borne illness, especially if you have certain medical conditions.

    Farmed Raised or Wild?

    All our products will list the country of origin and whether it was farmed or wild. We tend to look for the best possible combination of both to ensure the highest quality is available to our customers.

    One item of concern tends to be farm raised seafood. We generally try to carry “ocean raised” instead of “pond raised’ in most farm raised products. All items regardless of harvest method are inspected by US health departments.  

    What is Oceanside's Refund Policy?

    If you feel the quality of our products is not as stated, please contact us immediately. Please follow the order tracking information that was sent out at the time of shipment. Packages should be opened, and the contents should be transferred to a freezer as soon as possible, we cannot be held liable for orders that have been delivered and have sat outside for an unreasonable period. 

    We cannot be held liable for packages that are late due to lack of access to homes, apartment buildings or businesses.
    Example: Closures, off hours, inadequate delivery instructions or apartments that require visitors to be "buzzed in". 

    How can I cancel an order?

    Oceanside Seafood will accept order cancellations until the package has been shipped. Orders cannot be canceled after shipping has commenced. Typically, all orders are processed and shipped by 4 pm. EST during our Monday through Wednesday shipping period.

    Contacting UPS?

    Please contact us first if there is a problem with your shipment. Changing the delivery instructions with UPS may result in your package being delayed and ultimately spoiled. We will not take responsibility for orders that are late or lost due to the customer contacting UPS before us.